16 Dec 2023
Beginner
Examples of use cases for a hypothetical online shopping system:
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User Registration:
- Description: Allow users to create new accounts by providing necessary information.
- Steps: Input personal details, choose a username and password, submit registration.
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User Login:
- Description: Enable registered users to log in to their accounts securely.
- Steps: Enter username and password, authenticate, and grant access.
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Search for Products:
- Description: Allow users to search for products based on criteria like keywords, categories, or filters.
- Steps: Enter search parameters, view search results.
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View Product Details:
- Description: Display detailed information about a specific product.
- Steps: Click on a product, view its description, price, and images.
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Add to Cart:
- Description: Enable users to add products to their shopping cart for later purchase.
- Steps: Click "Add to Cart" button, specify quantity, update cart.
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Place an Order:
- Description: Allow users to finalize and place an order for the items in their shopping cart.
- Steps: Confirm order details, provide shipping information, and complete payment.
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View Order History:
- Description: Enable users to see a history of their past orders.
- Steps: Navigate to the order history section, view a list of previous orders.
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Cancel an Order:
- Description: Allow users to cancel an order if it hasn't been shipped yet.
- Steps: Select an order, initiate cancellation, confirm cancellation.
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Apply Discount Code:
- Description: Enable users to apply discount codes during the checkout process.
- Steps: Enter a valid discount code, apply it to the order.
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Track Shipment:
- Description: Allow users to track the delivery status of their orders.
- Steps: Access order details, view shipment tracking information.
These use cases represent common interactions that users might have with an online shopping system, covering various aspects of the customer journey from registration to order management.
